Knowledge Base

Removing false positives in Uptime

Last updated: November 15, 2024

To deliver best in class WordPress uptime monitoring, Glow integrates with UptimeRobot.

As a way to minimise false positives, UptimeRobot uses a distributed monitoring system.

All primary checks are made from Dallas in the USA and once a downtime is detected, further requests are then sent from remote nodes located in other countries and continents.

So, if you are getting some false positives, there’s a pretty good chance that the IPs used in UptimeRobot’s monitoring are being blocked by the hosting provider.

To get around this, whitelist the IPs below and if you have any further questions after that, reach out to our support team.

Locations (+ IPs to whitelist)

.txt versions

You can also access all the IPs below, in .txt format, if you want to whitelist them in your firewall rules automatically:

Curious? Try it out for free!

Handle client support tickets, all your WordPress maintenance work and get oversight on team activity. All in one dashboard.

Get Started