Features
Everything you need to run WordPress care plans
Support, maintenance, security and reporting for every client site, in one white-label dashboard.
Watch the demoSupport
Answer clients fast and show them what you did.
Support ticket system
Still doing customer support by email? Seriously? Our ticket system keeps all your comms in one place. Whoop!
Learn moreSupport ticket system
Tickets from email and the dashboard, assigned to the right person and tracked against each client.
Timeline
After Reports, the best way to prove the value of website maintenance to your clients.
One click access
Login to your clients’ websites with one click. No more spreadsheets, usernames or passwords. Bliss!
Maintenance
Keep every site updated, backed up and online.
WordPress updates
Update WordPress core, plugins and themes from one dashboard, for all your clients.
Learn moreWordPress updates
Safe updates with a backup, before and after screenshots and automatic rollback, on every site at once.
Backups
Built-in backups with free cloud copies. Schedule, restore, relax.
Uptime
Continuous uptime monitoring. Know when and, crucially, WHY a client’s website goes down.
Performance
Your client wants their website to load quickly. Performance will help you make sure it does.
WordPress Multisites
Connect your client’s Multisite network in seconds, choose which sites to manage and run updates for the whole network.
Multiple Sites
Want to save more time? If you have clients who you manage more than one website for, you’ll love Multiple Sites.
Security
Patch vulnerable plugins and block attacks before clients notice.
Security
NewAuto-patch vulnerable plugins, stop password guessing and scan files daily. Included in every plan.
Learn moreSecurity
NewAuto-patching, login protection, daily file scans and alerts, set once for all your sites.
Vulnerabilities
Get alerts for security vulnerabilities in WordPress core, plugins and themes running on your clients’ sites.
WordPress Access
NewSee who can log in to every client site, get flagged on risky accounts and fix them from Glow.
Reporting
Prove the value of your care plan every month.
Client reports
Create and schedule beautiful reports that your clients actually understand. In seconds.
Learn moreClient reports
Branded monthly reports that show clients the work you did, sent on your schedule.
Google Analytics
Show traffic data alongside your maintenance work in every client report.
Google Search Console
Search performance in your client reports: prove the SEO value of your service.
Cloudflare
Visitors, bandwidth, cache performance and threats blocked, in every report.
White label
Your brand on everything your clients see.
Branded dashboard
Your logo and your colours on the whole dashboard, so Glow looks like your own platform to your team and your clients.
Learn moreBranded dashboard
Your logo, colours and domain across the dashboard, emails and client portal.
Your own domain
Run the dashboard from app.youragency.com with a few DNS records.
White-label plugin
Clients see your company name and description in their WordPress Plugins screen, not Glow.
Emails from your domain
Notifications go out from your address, and client emails land in your tickets.
Client portal
Clients log in to your branded space to see reports, raise tickets and follow their site.
Team and business
Run the agency side: people, time and resellers.
Team
Multiple accounts and permission levels for ultimate control and management. For you and your clients.
Learn moreTeam
Unlimited seats, roles and per-site access, so everyone sees only what they need.
Stopwatch
Track how much custom dev time has been used on a client’s account. Perfect for account management.
Reseller
Work with agencies who outsource their maintenance work to you? Now you can run it all through Glow.
Productive time tracking
Tickets become tasks and tracked time flows into Productive automatically.
AI
Ask Claude or ChatGPT about every site you manage.
AI assistants
Connect Claude or ChatGPT and ask questions across every site you manage, in one place.
Learn moreWhich of my sites run Elementor below 3.18?
Three of your 41 sites are on an older version:
- harborview.example.com 3.16.4
- lintonarts.example.com 3.17.1
- pageandco.example.com 3.15.9
Update those three, safely
Started. Each one takes a backup and a screenshot first, then I check the site afterwards and roll back if anything breaks. I'll report when they finish.
Anything else needing attention today?
Two things: brightfold.example.com has no backup in 9 days, and castleprint.example.com's certificate expires on Friday.
AI assistants
Ask in plain language across every site. It sees only what you see and changes nothing you have not allowed.
Claude connector
Add Glow from Claude's connector directory and sign in. Ask about one site or all of them.
ChatGPT app
Connect Glow in ChatGPT and ask across your fleet in plain language.
MCP server
Glow speaks the Model Context Protocol at my.getglow.io/api/mcp: you sign in, it sees only what you see, and reading is the default.
Integrations